Local Credit Union Care, Anywhere You Go

Shared Branching is a network of credit unions across the country that actually “share” their participating branches with each other. If you are a member of a participating credit union, you can use any other participating credit union’s branch. Find participating branches here:  https://co-opcreditunions.org/locator/

You can find participating branch locations and their hours here: https://co-opcreditunions.org/locator/

Please call the CO-OP Shared Branch Call Center at (888)837-6500 to conduct shared branching over the phone.

• Deposits
• Withdrawals
• Account Inquiries
• Statement Prints
• Loan Payments and Loan Advances
• Transfers Between Accounts
• Transfers Between Shared Branch Credit Unions

Just enter any credit union that displays the CO-OP Shared Branching Logo. When you enter a Shared Branch, just provide the teller with:

1. Your home credit union’s name
2. Your account number
3. And a valid government-issued photo I.D., such as a state driver’s license or U.S. passport after you complete the ID Check Process

Yes. Using a Shared Branch is just as safe and secure as using your “home” credit union.

Shared Branching is a free member service provided by your participating credit union.

No. If you are a member of a participating credit union, you can automatically use any Shared Branch, just like you use your “home” credit union.

IDCheck Shared Branch is a product to help verify and prove a member’s identity to effectively fight account takeover and identity theft for in-branch fraud.

A smartphone, your valid government-issued photo ID e.g., state driver’s license, state-issued ID, U.S. passport (Military ID’s are not accepted)

Every transaction – code is good for 20 mins only need to be on site to start the ID check process.

Your access code is valid for 20 minutes. If it expires, rescan the QR code and complete the verification process again.

Yes! IDCheck uses secure encryption to protect your personal data. It’s designed to enhance security, make your transactions faster, and protect you from fraud.

Look for the IDCheck QR code when you arrive at a participating CO-OP Shared Branch.

Yes, IDCheck is capable of processing passports from many different countries.

No, IDCheck does not currently support mobile IDs stored in digital wallets.

No, IDCheck cannot be used to validate minors under the age of 18.

A visiting member scans the QR code or visits verify.coop.org with a smart mobile device.

A smart device is required for this service.

The supported operating systems for Socure DocV (Predictive Document Verification) as of May 2025 are:

• Android: Android 5.1 or later is required. Android 9 or later is recommended.
• iOS: Compatible with iOS 13 or later devices. For mobile browser compatibility when using the Web SDK:
• Android: Google Chrome is supported.
• iOS: Safari (recommended), Chrome, and Firefox are supported browsers. Additional hardware recommendations for optimal performance:
• At least 3 GB of RAM (recommended) • Back-facing camera: minimum 5 MP resolution
• Front-facing camera: minimum 3 MP resolution

The member needs to go through the verification process again since IDCheck correlates verification to the device.

Account number is required for a visiting member to use IDCheck. The visiting member will need to contact their home credit union (issuer credit union) for further assistance.

When your funds will become available is based on your financial institutions hold policy. If you are an NCFCU member transacting at another institution’s shared branch, our funds availability policy will apply.