NCFCU Openings

NCFCU is a full-service, not-for-profit, member-owned financial institution. We have been in business since 1952. We are committed to providing quality products, competitive rates and exceptional member service.

We are currently hiring for:

Assistant Branch Manager

NCFCU is seeking a motivated and member-focused Assistant Branch Manager to join our Harrisburg, PA branch team! We’re looking for an individual who is passionate about helping members achieve their financial goals, supporting Credit Union growth, and delivering exceptional service. If you take pride in building strong member relationships and promoting financial well-being, this role offers the opportunity to make a meaningful impact. Join a team that embraces the People Helping People philosophy and upholds the values and integrity of our Credit Union. The Assistant Branch Manager supports the team and Branch Manager by ensuring exceptional member service, operational efficiency, and adherence to Credit Union policies, procedures, and regulations. You will help lead and mentor staff, support daily branch operations, and provide front-line assistance as needed. This role also includes responsibilities related to lending and community involvement.

Apply Today and take the next step in your career with NCFCU! Send your resume to Sarah at hr@ncfcuonline.org or apply via Indeed: https://www.indeed.com/job/assistant-branch-manager-e1a33427bf1fcdc9

Symitar Programmer / Core Systems Technician

NCFCU is seeking a knowledgeable and detail-oriented Symitar Programmer / Core Systems Technician to join our team. This critical role supports and enhances our core processing system, ensuring efficient operations, data integrity, and seamless functionality across the organization. The ideal candidate is technically skilled, solutions-driven, and thrives in a collaborative environment while supporting our mission of People Helping People. If you are passionate about system optimization, problem-solving, and making a meaningful impact behind the scenes, we encourage you to apply today. The Credit Union is seeking a skilled Symitar Programmer / Core Systems Technician to support, maintain, and enhance our Jack Henry Symitar core processing system. This mid-level role is responsible for PowerOn development, system configuration, troubleshooting, reporting, integrations, and operational support. The ideal candidate will have hands-on Symitar experience, solid programming skills, and the ability to collaborate with IT and business units to improve efficiency, compliance, and member service.

Apply Today and take the next step in your career with NCFCU! Send your resume to Sarah at hr@ncfcuonline.org or apply via Indeed: https://www.indeed.com/job/symitar-programmer-core-systems-technician-7b89e30c182ad482

Accounting / AP Specialist

NCFCU is hiring for an Accounting / AP Specialist. The Accounting/AP Specialist is responsible for daily general ledger balancing, including the review of return transactions and branch settlement activity. This role oversees invoice processing, payment execution, and ensures proper approvals and documentation. Working collaboratively with the Accounting team, this position supports established best practices to maintain accuracy, efficiency, and minimize discrepancies.

Apply Today and take the next step in your career with NCFCU! Send your resume to Sarah at hr@ncfcuonline.org or apply via Indeed: https://www.indeed.com/job/accountingap-specialist-b58b1167fdcd105e

Full-Time Teller

NCFCU is seeking a Full-Time Teller to join our team! Are you a highly motivated individual who enjoys delivering exceptional member service and wants to be part of the People Helping People movement? If so, we encourage you to apply today!

Apply Today and take the next step in your career with NCFCU! Send your resume to Sarah at hr@ncfcuonline.org or apply via Indeed: https://www.indeed.com/job/teller-3c16731cc7b18428

Collections Specialist:

At NCFCU, this role is about more than collections, it’s about helping members navigate financial challenges while protecting the integrity of the Credit Union. The Collections Specialist is responsible for managing delinquent accounts, working directly with members to identify solutions, and ensuring compliance with all applicable regulations and internal policies.

Essential Duties and Responsibilities:

• Contact members regarding delinquent accounts via phone and written communication.
• Work collaboratively with members to develop repayment plans, extensions, or other loss mitigation solutions.
• Review account history and recommend appropriate collection actions.
• Maintain accurate and detailed records of all collection activities.
• Monitor delinquency reports and prioritize accounts based on risk and aging.
• Ensure compliance with all federal and state regulations, including FDCPA and internal policies.
• Coordinate with internal departments (lending, member service, accounting) to resolve account issues.
• Recommend charge-offs, repossessions, or legal action when necessary.
• Provide exceptional member service while maintaining professionalism in difficult situations.
• Assist with process improvements to enhance collections efficiency and member experience.

Position Requirements:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1–3 years of collections, lending, or financial services experience preferred.
• Knowledge of collection practices, regulations, and compliance standards.
• Strong communication, negotiation, and problem-solving skills.
• Ability to handle sensitive conversations with professionalism and empathy.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office and core banking or collections systems (e.g., Symitar, Akuvo, etc.)

Apply Today and take the next step in your career with NCFCU! Email your resume to Sarah at hr@ncfcuonline.org or apply via Indeed: https://www.indeed.com/job/collections-specialist-3a53ddb0b4b24246

Work Location: In person – New Cumberland, PA

Why Join NCFCU?

At NCFCU, you’ll find more than just a job, you’ll join a supportive team committed to serving our community. As our Collections Specialist, you’ll play a key role in helping members navigate financial challenges, protecting the Credit Union’s assets, and supporting overall portfolio health while contributing to the continued growth and success of our organization.

Benefits:

• Company Paid Health Insurance with Low Deductible
• Company Paid Dental & Vision Insurance
• 401K Retirement Plan with 5% Company Contribution
• Company Provided Short-Term, Long-Term Disability & Life Insurance (Includes Spouse & Dependent Coverage)
• Generous Vacation & Sick Leave Time Off
• Birthday Paid Off!
• Optional Aflac Benefits Available
• Tuition Reimbursement
• Credit Union Membership
• Team Bonding & Company Events